Terms of service

Terms and Conditions

These Terms apply to purchases from VapePodCar. Please read them before placing an order and keep a copy for your records.

1. Seller and contact details

The seller and operator of VapePodCar is:

S DAILY TRADE s.r.o.
Registered office: Vodná ul. 2915/11, 945 01 Štúrovo, Slovakia
Company identification number (IČO): 50436864
Tax identification number (DIČ): 2120323249
VAT identification number (IČ DPH): SK2120323249
Commercial Register: District Court Nitra (Okresný súd Nitra), Section Sro, Insert No. 41313/N
Email: contact@vapepodcar.com
Store: VapePodCar

In these Terms, “we”, “us” and “our” mean S DAILY TRADE s.r.o. Use the contact details above for enquiries, complaints and withdrawal notices. The returns-processing address in section 7 is separate from our registered office. A returns processor is not the contracting seller.

2. Scope and products

VapePodCar sells car fragrances, diffuser sets, refills and related accessories. Each product page describes the relevant characteristics, available options and set contents. Please check the particular product description and the manufacturer's instructions before ordering or using a product.

The consumer rights in these Terms apply when you purchase outside your trade, business or profession. Nothing in these Terms limits rights that cannot lawfully be excluded.

3. Destinations and product use

We deliver to all 27 European Union countries. The delivery methods and charges available for your address are shown at checkout and in our Shipping Policy.

Use each fragrance product only as directed by its manufacturer. Follow the instructions and safety warnings supplied with the product, including any precautions about children, pets, skin contact, spills or placement in a vehicle. Product instructions do not remove our responsibility for defective or incorrectly supplied goods.

4. Orders and formation of the contract

Select your items and options, add them to the cart and review your order before proceeding to checkout. Before submitting the order, you can check and correct the products, quantities, contact information and delivery address. Checkout displays the total payable, payment method and delivery charge.

Placing an order creates an obligation to pay if we accept it. The contract is concluded when we send an email accepting your order. An email that only acknowledges receipt is not acceptance unless it expressly confirms acceptance. We will provide the accepted order details and applicable contractual information by email or another format that you can save. If an expected email is missing, check your spam folder or contact us.

If an item is unavailable or an error is identified before acceptance, we will contact you. We will not substitute goods, change the price or add charges without your agreement. If we cannot accept the order, any payment received for it will be refunded without undue delay.

5. Prices and bank transfer

Prices are displayed in euros (EUR). Consumer prices include taxes that we are legally required to collect. Delivery charges and the total payable are shown before you submit the order.

Payment is currently available by manual bank transfer only. After placing your order, please wait for our email with the bank transfer details before sending payment. Use your order number as the payment reference. Your order remains unpaid until we receive the payment. We process orders for dispatch after payment has been received, subject to the delivery terms below.

We will not request your online-banking password or security credentials by email. Contact us if you need to verify payment instructions.

6. Dispatch and delivery

The delivery option currently offered at checkout is GLS. Shipping is charged per order based on the delivery country. The country-specific charges appear in our Shipping Policy and at checkout. A shipping charge is separate from the price of the goods.

Any specific delivery time agreed with you will be stated before the contract is concluded. Unless a different delivery time has been agreed, goods must be delivered without undue delay and within 30 days after the contract is concluded. Dispatch is the handover to the carrier and is separate from delivery to you.

If we miss the agreed delivery deadline, contact us. You may give us an appropriate additional period to deliver and, if we still do not deliver, terminate the contract and receive a refund. No additional period is required where the law allows immediate termination, including where we refuse delivery or an agreed delivery date was essential.

Where we arrange the carrier, the risk of loss or damage remains with us until you, or a person you designate other than the carrier, physically receive the goods. Different statutory rules may apply if you independently appoint a carrier that we did not offer.

Please tell us promptly about a missing parcel, missing items, damage or an incorrect delivery so that we can investigate. A short reporting deadline does not replace the statutory rights and notification periods described in section 8. If an address needs correcting or a parcel is returned as undeliverable, contact us to arrange the next steps. We will explain any proposed redelivery charge before it is agreed; statutory rights remain unaffected.

7. Withdrawal, returns and refunds

Your right to withdraw

You may withdraw from an online purchase without giving a reason within 14 days after you, or a person you designate other than the carrier, take physical possession of the goods. For several goods ordered together and delivered separately, the period runs from receipt of the last item; for one item delivered in several lots or pieces, it runs from receipt of the last lot or piece. You may also withdraw before delivery.

To withdraw, send a clear statement to contact@vapepodcar.com or our registered office before the period expires. You can use the optional form below, but you do not have to. Our approval or acknowledgement is not a condition for a valid withdrawal.

Returning the goods

Send the goods back within 14 days after telling us that you are withdrawing. It is sufficient to dispatch them before that period expires. Return goods to:

Fullpost s.r.o.
VapePodCar returns
Svätého Štefana 10
943 01 Štúrovo
Slovakia

Please include your order number, pack the items safely and retain proof of dispatch. You bear the direct return postage cost for a change-of-mind return. For defective, damaged or incorrectly supplied goods for which we are responsible, contact us so we can arrange an appropriate return at our expense. If a fragrance product has leaked or may be unsafe to transport, contact us before dispatch for safe return arrangements; this does not remove your statutory rights.

You may inspect goods as necessary to establish their nature, characteristics and functioning. You may be responsible for diminished value resulting from handling beyond what is necessary for that purpose. We will explain and substantiate any such claim under applicable law. We will not make a unilateral deduction from a statutory refund where this is prohibited. Opening an outer shipping box does not remove the right to withdraw.

Refunds

We will reimburse payments due following withdrawal without undue delay and no later than 14 days after being informed of your decision. If you withdraw from the whole order, this includes the cost of our least expensive standard delivery option. Extra charges for a more expensive delivery option you chose are not refundable under the statutory withdrawal rules.

Unless we have offered to collect the goods, we may withhold reimbursement until we receive them or you provide evidence of sending them back, whichever occurs first. Receipt or inspection does not start a new 14-day refund period.

We will use the same means of payment as for the original transaction unless you expressly agree to another method that does not incur a refund fee. We will not replace a refund with a voucher or store credit without your agreement.

Optional withdrawal form

Complete and send this form only if you wish to withdraw. You may instead send any other clear statement of withdrawal.

To: S DAILY TRADE s.r.o., Vodná ul. 2915/11, 945 01 Štúrovo, Slovakia
Email: contact@vapepodcar.com

I/We hereby give notice that I/we withdraw from my/our contract of sale for the following goods:
Goods:
Order number:
Ordered on / received on:
Consumer name(s):
Consumer address:
Consumer signature(s), only if sent on paper:
Date:
Delete whichever wording does not apply.

8. Defective goods and complaints

We are responsible for supplying goods that conform to the contract. Under Slovak consumer law, we are responsible for a defect that existed at delivery and becomes apparent within two years of delivery. More favourable mandatory consumer protections remain applicable. This does not mean that a fragrance or other consumable is expected to last two years: normal consumption and wear are distinct from a lack of conformity.

Report a problem to contact@vapepodcar.com or using our other contact details. Please include your order number, the affected item and a description of the issue. Photographs can help where reasonably available, but a video and the original packaging are not automatic conditions for exercising statutory rights.

Where Slovak law applies, notify us of a defect within two months after discovering it and within the applicable liability period. We will provide written confirmation of your complaint and the time for remedy. That period will not exceed 30 days from notification unless a longer period is justified by an objective reason beyond our control, subject to any stronger mandatory protection that applies.

You can request repair or replacement, subject to the legal rules on impossibility and disproportionate cost. Where the legal conditions are met, you can instead obtain an appropriate price reduction or terminate the contract and receive a refund. Necessary remedies and transport for a defect for which we are responsible are free of charge and must be provided within a reasonable time without significant inconvenience. We will explain any rejection in writing.

You deal with us as the seller and are not required to pursue the manufacturer instead. Any manufacturer's commercial warranty is additional to your statutory rights. The withdrawal process in section 7 does not replace your rights concerning defective or incorrectly supplied goods.

9. Personal data and cookies

Our Privacy Policy explains how we process personal data and how to exercise your data-protection rights. Our Cookie Policy explains cookies and related technologies. Accepting these Terms is not consent to optional marketing or non-essential cookies.

10. Complaints and alternative dispute resolution

If you are dissatisfied with how we have handled a matter, contact us and request a remedy. If we reject that request or do not respond within 30 days after it was sent, you may seek alternative dispute resolution from a competent body, subject to the applicable admissibility conditions.

For disputes within its competence, the Slovak Trade Inspection (Slovenská obchodná inšpekcia) provides information and submission instructions on its alternative dispute resolution page. This does not prevent you from bringing a claim before a competent court.

11. Applicable law and changes

These Terms are governed by Slovak law. If you are a consumer habitually resident in another country to which we direct our activities, this choice does not deprive you of mandatory protections under the law that would otherwise apply. Nothing in these Terms removes any mandatory right to bring proceedings in your country of residence.

The version supplied when your contract is concluded applies to that order. Later changes apply to future orders and do not retrospectively reduce rights under existing contracts. A change of website operator does not, by itself, change the contracting seller for earlier orders.